Part 4: CoronaUsability
For large websites, we conduct usability testing because the cost of launching a site on which many people will rely, is too high to leave to chance. In a typical website usability test, we will design a set of tasks the typical website user will need to conduct on the site, and we monitor every movement and click they make to ensure their experience is what we intended. We don’t launch the site until testing has been conducted and we’ve made the necessary changes based on the results. Occasionally, the fixes can delay the launch of the website, but it is rare that everyone involved does not support going to market with an unassailable product.